Net Promoter Score (NPS)

Put your customer feedback to work and create a better customer experience!

The Net Promoter Score (NPS) is a standard measure of customer experience, and at Whisbi we help you to understand how you improve your conversational engagement. 

The Net Promoter Score (NPS) is a standard measure of customer experience, and at Whisbi we help you to understand how you improve your conversational engagements. All Whisbi conversations with a sales agent conclude an NPS survey, and the latest version of the Whisbi Deck reports the results on a daily basis.

By default, our NPS survey will let your customers rate the experience from 1-10, and you can choose to replace this with your own NPS system connected to your own back office.

If you would like to find out more and are already a Whisbi client then please contact your Customer Success Manager and we will show you how to find and use this new feature.

Whisbi Product Team

Our Product team is a mixture between geniuses and tech geeks, they always come up with the best ideas how to improve our products and features to feed our clients with good news.