Improved PIN codes

No more misunderstandings and awkward spelling competitions.

PIN codes are used to synchronise a customer session with an agent’s call, to guarantee privacy and security.

Whisbi PIN codes no longer display ambiguous characters like O, 0, L, l, so that starting a Whisbi session is easier for both the agent and the customer when speaking to each other.

If you would like to find out more and are already a Whisbi client then please contact your Customer Success Manager and we will show you how to find and use this new feature.

Whisbi Product Team

Our Product team is a mixture between geniuses and tech geeks, they always come up with the best ideas how to improve our products and features to feed our clients with good news.