Improved PIN codes

No more misunderstandings and awkward spelling competitions.

PIN codes are used to synchronise a customer session with an agent’s call, to guarantee privacy and security.

Whisbi PIN codes no longer display ambiguous characters like O, 0, L, l, so that starting a Whisbi session is easier for both the agent and the customer when speaking to each other.

whisbi pin session

If you would like to find out more and are already a Whisbi client then please contact your Customer Success Manager and we will show you how to find and use this new feature.

You may also like...


Whisbi Product Update: Here’s What’s New From 2019

2 mins read

Press Release

Whisbi hires Former Virgin Media Product Manager to lead the Product Team

1 min read


Whisbi Product Update: Introducing Whisbi Deck 5.0

1 min read