10 years of industry awards & recognition

This year marks Whisbi’s 10 year anniversary. The company was founded in Barcelona by Alex Bisbe (CEO) & Jose Luis Cantero (CTO) and quickly became a global leader in conversational sales, with offices in the US & Spain, Whisbi was created with one mission in mind: helping B2C companies to connect with customers online and increase their digital sales revenue.

This year was particularly special for Whisbi as we have won the GLOMO award for Best Mobile Innovation for Commerce at this years’ MWC in Barcelona; one of the most prestigious awards in the Mobile world, beating companies such as Cisco, Accenture, and Etisalat. The winning factor as stated by the judges is that:

“Whisbi provides an engaging online experience more akin to a brick and mortar business, with real-time personalized services and a more streamlined purchasing process.”

Here is a recap of the event:

Our conversational technology is changing the landscape for customer engagement and customer experience, by enabling personalized, interactive, and engaging marketing & sales online. The Whisbi platform is a revolutionary way to market and sell successfully via digital channels. We also help differentiate brands from their competitors and bridge the gap between in-store and digital, giving a customer a retail-like experience without having to make the trip.

We have already established ourselves in the market as pioneers in live engagement tools, achieving great success with our customer in Telecom, Automotive, Travel and Insurance industries. By implementing Whisbi on their websites, our customers have enhanced customer engagement 6X, efficiency 10X, reduced exit rate by 20% and boosted online sales conversion by 40%. We are currently present in +100 countries worldwide and our solutions have managed over 700M users, 10M conversations and have delivered over 1.7M sales to date, to our clients globally. And we’re just getting started!

Throughout the course of the years, Whisbi has managed to prove itself as a well established SaaS company with a state-of-the-art platform. We have been recognized on several occasions for our innovative product.
Here are some that really stand out:

– Best Telecommunications e-commerce winner 2013 & 2015 

– Gartner Cool Vendor 2011

– Highly commended at the Corporate Entrepreneur Awards 2017

– Featured in the 2018 Martech Landscape: Live chat & bots category

– Top 30 startups in Spain

– Capterra Top vendor list for Customer engagement, Customer experience, and Live chat

You can download the infographic here.

What makes Whisbi unique is the fact that brands can now reach and engage with their website visitors at scale through live engagement tools embedded on their website. They can announce launches, demonstrate products, present promotional offers, host open webinars and live events while engaging with their audience in real-time. The Whisbi conversational platform can also segment passive viewers from active, and help convert web visitors into customers. It redirects viewers to a landing page of choice or to a one-to-one session with a sales agent or to an order form. This way, sales teams can engage with warm leads in real time and increase online conversion rate.

Does this sound like something your team can use? Book a live demo with us and get connected with one of our conversational sales experts in real-time.

Whisbi Marketing Team

Our Marketing Team is always trying to give our readers fresh industry related content that keep the reader up to date and transfers the knowledge on how to improve the customer experience for Enterprise.